Connectivity best practices and troubleshooting

• Click here to test your internet speed and connectivity
• Click here to test your system compatibility for audio and video issues
• Limit others’ use of the internet (gaming, streaming, movies, television).
• Participate from a location where your internet is the strongest.
• If possible, connect your computer to a hardline ethernet cable to limit wireless interference.
• A VPN may cause some platform features to be limited or non-functioning. We recommend disconnecting from your VPN. 
• Company firewalls may limit access to certain platform features or the platform entirely. If you are unable to connect to the event website please reach out to your internal IT department in order to allow the website URL to be whitelisted.

Clear browser data and cache if problems persist with connectivity.